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We want to hear from you! I will respond in 24-48 hours. Please remember that you are speaking to a human on the other side, so as always, be kind.
If you are reaching out about joining the team or returning/exchanging an item, please read the text below the contact form BEFORE reaching out.
Contact form
JOIN THE TEAM
Want to join our ambassador team? Fill out the form below! Applications are rolling and are reviewed every two weeks.
Return Policy
The return process must be started by emailing anna@youarecompany.org within ten days of receiving your order.
For items that have not been shipped:
For orders $200.00 or under: The order can be refunded anytime. To request a refund, fill out the contact form on our website. Your full paid amount will be refunded.
For orders over $200.00: Please fill out the contact form on our website to request your refund eligibility. Eligibility depends on whether a large order's inventory has been sent to production. Refunds are not guaranteed, but we are willing to work with you!
For items that have been shipped:
Your order is eligible to be returned if all the following are true: (1) It is within 30 days of delivery, (2) The item has not been worn, and (3) You have proof of purchase (an order # and/or receipt).
Here are the steps you will take for a return: (1) If you would like to return an item, please email us at anna@youarecompany.org, or fill out the contact form on our website. (2) We will mail you a shipping label and package for your return. (3) Attach the shipping label to the package provided and drop off at your local post office or mail center. (4) We will refund you the value of the item at your time of purchase. Shipping and tax is NOT refunded.
Exchange?
We offer free exchanges for any items that do not fit correctly. Please email us to request an exchange.
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